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We believe that when a
company discounts its original price to get you to sign a contract, they
were overcharging you to begin with.
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We believe
that when a salesman comes down in price he is basically admitting that
he was trying to see how much extra
money he could get from you. Most of the companies that practice
this type of sales technique split the overcharge with the
salesman.
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We don't
play games with your money. We present our best price the first time.
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We offer
fair, pre-printed prices for the services we provide.
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Also be prepared,
our prices are non-negotiable. We promise not hassle you with
annoying and insulting sales gimmicks and deals, please do not hassle our
sales staff for any discounts.
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Please
call us for a free estimate. Our
prices do not change with every contract we prepare or every time we
walk up to a homeowners door.
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Try not to be taken in by the
sales gimmicks and promotions
that are constantly being offered by so many of the other Home Improvement
companies.
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Here are a few good
examples of bad offers, specials, deals and 'other stuff''...
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Discount if you buy today
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I am sure you have heard
this routine before. The salesman can "only offer this discount if you buy right
now". The discount coupon that can only be used today routine. Our costs
at The Window Replacement Company do not ‘mysteriously’ go up over night,
so the prices we quote you will not increase either. The bid you receive
from us will be straight forward, itemized and good for thirty days.
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Let
me call my sales manager and see if we can do any better
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We
hear this one a lot. You would think that the sales agent would know
if he could do any better before he came knocking on your door. I
have had this one pulled on me every time I bought a car from a
dealer. (I apologize to all the ethical, honest car dealers out
there. We are both in the same boat. There are so many 'bad apples'
out there and we are both prejudged because of the business that we
are in.)
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Your
house is perfect for a model home in this area
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We are offering you a
discount because we need a sample house in this area of town. Usually the
'Sales Manager' calls back with this offer. This ploy is usually
used after all the other gimmicks have failed.
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There
was a mistake made when adding up you costs
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The
sales Manager calls back the
next day explaining that his salesman made a mistake in computing your
cost. Now the contract amount is considerably lower. On top of that, now
the sales manager starts brow beating you as to what will it take to
'close' this deal. You will find that our sales staff is
capable of using adding machines, calculators and common sense when
preparing your proposal.
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You
just won the ' Zip Code' lottery!
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Your zip code just came
up in a sales promotion campaign so now you qualify for a special discount
just for you. This
is a call back after some of the other gimmicks have not worked.
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Let
us put a sign in your front yard
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 If
you let them put a yard sign up they can come down in price because
of all the 'great' advertising it can give them. Usually they ask
for a period of one to two months.
Actually, yard signs are a good thing if
they are used properly. We put up a yard sign when they crew
arrives to work on your home, and we take the yard sign down when we
leave that day. We do this so the neighbors can see who is working
on you house and possibly going in your home. I am always amazed
that a truck can pull up to someone's home, take what they want, and
not be noticed. By putting up a yard sign, at least it gives the
neighborhood something to record and hopefully to check up on.
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I
got the deal of the lifetime !!
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 We have
had homeowners tell us that they saved hundreds of dollars and got a
much better 'deal' from some other company. The homeowner was upset
with us because we wouldn't budge on our price, and the other
company came down in price a number of times. Most of the time when
we compare 'apples to apples' we find that our original estimate was
a better buy and a much better choice. There are many things to be
considered when investing in your home. Salesman going for the quick sale usually
do not educate the buyer as to the levels of window quality or
services available. By the light of day, and not being pressured by
a salesman, many homeowners have realized that they did not make the
right choice. In the first three days of their contract they can use
the contracts 'recession clause' and cancel. Unfortunately, after
the first three days of their contract, we can't help them.
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And
it doesn't stop there...
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We
hear outrageous claims as to the 'R' value and insulating
properties. However, the information
never is in writing nor is it left with the contract.
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We
have heard of many salesman that actually will not come to the
homeowners house to give a presentation unless both the
homeowners are present. This is because the salesman has a whole
bag of tricks to use to get their contract signed. They know
they can't use the same tricks twice because one of the
homeowners is not there the first time.
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It
has been reported to us that some salesman are pressuring the
homeowners to 'waive' the three day rescission clause. The
salesman claim the rescission clause is not needed and it only
holds up the window delivery. In fact, the salesman knows that
by the light of day their 'great deal' might not look so good,
and they want to take away the homeowners chance of changing their
mind.
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have heard of guarantees and warrantees that stagger common
sense. We are constantly getting calls from homeowners
that bought from some other company a few years ago, and now can not find their
contractor or manufacturer. Unfortunately their 'great deal'
only lasted a short time, and now they are back right where they
started.
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The
Window Replacement Company Reassurance
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The
Window Replacement Company has been in Home Installations since
1983. We are very good at what we do. We invite you check on our
unblemished record with our Virginia General Contractors License,
our Business
License, and our Chamber of Commerce memberships.
We are very proud of the service we provide and we intend to
continue with great service for a very long time.
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We might lose a few sales to these ‘quick
sell’ operators, but we usually do not lose the smart
buyers.
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